Reformer Labs Inc., operating as ACRONYM ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy details our practices for collecting, using, and protecting your data when you use the ACRONYM subscription-based platform and services (the "Service").

By using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information necessary to provide and improve the Service.

1.1 Information You Provide

• Account Registration Data: Your full name, email address, and company/organization name.

• Business Contact Information: Professional title, business email, and phone number, collected during support interactions.

• User-Generated Content: Any content, text, files, or materials you upload, create, or transmit through the Service.

1.2 Information Collected Automatically

• Usage Data: Information about how you use the Service, including session duration, feature usage, and navigation paths.

• Technical Data: Device type, operating system, browser version, IP address, and system error reports.

• Cookies and Tracking: We use cookies and similar technologies to maintain your session and remember your preferences.

2. Use of Collected Information

We use your information for the following purposes:

• To Provide and Maintain the Service, including authentication, customer support, and billing.

• To Improve our Service, analyze usage patterns, and conduct research and development.

• To Communicate with you about your account, security alerts, and updates.

• To Ensure Security, prevent fraud, abuse, and investigate security incidents.

• To Comply with legal obligations and enforce our Terms of Service.

3. Third-Party Integrations and Google API Services

ACRONYM integrates with third-party services, including Google APIs, to enable core features.

3.1 Google API Services: Limited Use Disclosure

ACRONYM's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

This means that:

• We Do Not Sell User Data: We do not sell or trade Google user data to third parties.

• We Do Not Use Data for Ads: We do not use Google user data for serving advertisements.

• Restricted Transfer: We do not transfer Google user data to others unless necessary to provide or improve authorized features, comply with law, or as part of a merger/acquisition.

• Restricted Human Access: We do not allow human access to your Google user data unless required for security purposes, to comply with law, or with your explicit consent for troubleshooting.

3.2 Authorized Google Scopes and Specific Use Cases

When you connect your Google account, we request the following specific scopes solely to provide the functions you enable:

Google ServiceScope(s) RequestedPurpose and Use of DataGoogle Accountuserinfo.email, userinfo.profileAuthentication: To verify your identity and display your basic profile information (name, email) within the Service.Google Calendarcalendar.calendarlist.readonly, calendar.readonly, calendar.eventsAnalyze Meetings: We access your calendar list to identify relevant calendars. We read events to extract meeting context (participants, titles) for workflow automation and write new events to schedule follow-up reminders.Google DrivedriveDrive Productivity & Organization: We require full Drive access to manage your knowledge ecosystem. This includes storing meeting transcripts, creating structured folder hierarchies for organized workflows, and linking existing collateral to relevant scenarios.Gmailgmail.modifyEmail Productivity: We read email threads to extract context (objections, commitments) and modify your drafts to insert AI-generated follow-up emails for your review. We never send emails automatically; we only create drafts.

You maintain full control and can revoke ACRONYM's access to your Google account at any time via your Google Account permissions page.

3.3 Other AI and Third-Party Services

We integrate with AI providers (e.g., Anthropic, OpenAI) to power intelligent features.

• Explicit Consent: We obtain your explicit consent through clear in-app notifications before transmitting any content to these providers for processing.

• Limited Data: Data shared is limited only to the content necessary for the specific AI feature you are using.

• Review Policies: Your use of these features is also governed by the respective AI provider's privacy policy, which we encourage you to review.

Important: Google user data is NOT used to train AI models. Data sent to AI providers is only processed to generate outputs for your immediate use and is not retained for model training purposes.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your Personal Information. We share data only in the following limited circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., hosting, analytics), under contract and subject to confidentiality obligations.

• Legal Requirements: When required by law, subpoena, or other legal process.

• Business Transfers: In connection with a merger, sale of assets, or acquisition.

• With Your Consent: When you explicitly authorize us to share specific information.

• Aggregate Data: We share aggregated, anonymized data for research or marketing purposes.

5. Data Security and Retention

5.1 Data Security

We implement industry-standard security measures, including data encryption, access controls, and regular security audits, to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5.2 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

• Google User Data: We delete or anonymize all Google user data within 30 days of your account deletion or revocation of our access (unless legal requirements mandate longer retention).

• Standard Retention: We generally retain non-Google data for up to two (2) years following your last active use of the Service, after which it is deleted or anonymized.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your data:

• Access and Correction: Request access to or correction of your personal data.

• Account Deletion: Request the deletion of your account and associated personal data by contacting us at the email below.

• Revoking Access: Revoke our access to third-party services (like Google) through their respective platform settings.

• Opt-Out: Opt out of marketing communications using the unsubscribe link in our emails.

7. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Reformer Labs Inc. (DBA ACRONYM)

Email: admin@goacronym.com

Address: 1606 Headway Circle, Suite 9896, Austin, TX 78754